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Internal rules of procedure

BAMBINO SPA TERMS OF USE

1. The Centre accepts only pre-registered visitors.
2. You must arrive at the scheduled time for the session, if you are late the session will be shortened.
3. If a service is registered and the service is incomplete through no fault of the staff or the centre, the service recipient is charged the standard rate.
4. The pool is forbidden for people with infectious or contagious diseases or open wounds.
5. Upon arrival at the centre, children’s and parents’ outdoor clothing is left in the designated area. Outdoor footwear should be changed or slippers worn.
6. Non-slip rubber footwear is required for entering the pool. Walk slowly in the pool area, appreciate that wet surfaces can be slippery, and hold onto handrails when climbing stairs. Children are not allowed to run in the pool area.
7. Parents (or another accompanying adult) are responsible for their children’s safety during, before and after the activity. Children must not be left alone and babies must not be left on changing tables.
8. The pool can only be accessed with the permission of a member of staff.
9. It is recommended to take a shower before and after swimming.
10. It is compulsory to bring your own towel when entering the pool with children, and also for pregnant women. One towel and one disposable swim nappy per baby.
11. Used towels are left in the designated box. The changing area must be left tidy after the session.
12. The Bambino Spa equipment must be protected and preserved. The inventory must not be used without staff supervision.
13. Visitors are responsible for personal belongings left behind.
14. Photography and filming during Bambino Spa sessions is only allowed with the permission of the staff. It is forbidden to film, photograph or publicise photos of other visitors. The Centre respects the individual’s right to privacy.
15. Visitors are offered free coffee, tea or water. If this has not been offered, guests can contact the receptionist themselves to request it.